Legora is providing licences to Justice Connect free of charge, together with the same legal engineering and enterprise deployment support that its largest commercial customers also receive. Herbert Smith Freehills Kramer (HSF Kramer), a long-term pro bono partner of Justice Connect, is guiding responsible adoption. Together, Justice Connect and HSF Kramer are working with Legora's legal engineers to identify where the technology can make the most difference.

Justice Connect is an accredited community legal centre and registered charity that connects people who cannot afford a lawyer with the lawyers who can help them. In FY25, it delivered 7,413 one-to-one legal services and leveraged 59,741 hours of pro bono time, an estimated value of $25.7 million, across programs including its Connections program, Homeless Law, Seniors Law, Self-representation Law and Not-for-profit Law. Justice Connect has a strong reputation for innovation — in June 2026, it received the Australian Financial Review’s AI Award in the ‘Community Engagement’ category, alongside their partners at the University of Melbourne, for their own AI-powered Intake Tool.

“Every hour our lawyers spend on research or document review is an hour they are not spending with someone who has only a couple of days to respond to a court notice,” said Chris Povey, CEO of Justice Connect. “We are not interested in technology for its own sake. We are interested in whether we can help the next person who calls us, and the one after that. That is the test we will hold this to.”

Justice Connect’s pilot rollout begins with its Connections program, which helps people who cannot afford a lawyer and matches them with pro bono legal support, as well as its specialist Homeless Law program. Legora's legal engineers will run use case discovery with each team and build the platform to align with how Justice Connect lawyers actually work, including on research, document review, drafting and file management. Drawing on its own AI integration journey, HSF Kramer is providing pro bono guidance to support the smooth introduction of Legora to Justice Connect throughout the pilot phase.

“There is a significant opportunity for community legal centres and not-for-profit organisations to harness the benefits of AI, but they face real barriers to accessing and implementing the latest technology,” said Susannah Wilkinson, Director of AI Acceleration, Asia and Australia, at HSF Kramer. “We’re proud to be supporting Justice Connect to leverage Legora’s platform to amplify the incredible work that they do, helping to ensure that the benefits of legal AI can be applied responsibly where they can make a meaningful difference to access to justice. This pilot has the potential to create a scalable, replicable model across the community legal sector, and we hope this is the first of many such collaborations.”

“We believe there is a great opportunity to use AI to improve access to justice and extend on the incredible work of community lawyers across Australia,” said Heather Paterson, VP of Legora APJ. “Giving Justice Connect the same platform the largest firms in this market run on, at no cost, is the most direct thing we can do about that. Working alongside HSF Kramer, who bring their own experience of adopting AI, means Justice Connect's team can shape how the technology is used from day one.” 

Justice Connect joins a growing number of Australian legal organisations working with Legora, alongside HSF Kramer and other leading firms across the region. Legora is used by more than 100,000 legal professionals at more than 1,800 leading law firms and in-house legal teams across over 50 markets.